WhatsApp liveTenant agent workspace
Agent console

Focused inbox work

Agents see only the surfaces needed for customer conversations: assigned chats, contact context, AI suggestions, and resolution status.

Assigned chats186 waiting reply
Resolved today31+9 vs yesterday
AI drafts used4684% accepted
My chats

Assigned queue

NO
Nora Trading

Can you share the agency plan limits and CNAME process?

2m · High
Open
BL
Blue Palm Clinic

Template approval is pending for our appointment reminder.

11m · Medium
Assigned
JE
Jeddah Motors

Please update the website widget to show the sales team.

28m · Low
Resolved
Today

Agent performance

First response target88%
Resolved without admin72%
AI suggestion acceptance84%
Drafts

Reply assistant