WhatsApp liveTenant admin workspace
AI and automation
Keyword rules, event triggers, and AI handoff
Practical automation for keyword replies, webhook events, media actions, CTA actions, routing, and lightweight context-aware AI replies.
Operational
Automation rules
| Rule | Trigger | Action | Status | Runs |
|---|---|---|---|---|
| Keyword contains pricing | Inbound message | Send plan comparison | Live | 1,240 |
| New website widget chat | Widget lead | Assign to sales | Live | 842 |
| Template quality warning | Webhook event | Alert admin | Paused | 62 |
| After hours support | Office closed | AI contextual reply | Live | 418 |
Groq Cloud
AI reply system
ModelLlama 3.1 8B
EnabledTenant controlAI can be disabled per workspace
Conversation flowAgent approval before sensitive replies
Last 7 days
Automation mix
Text replies58%
File and media replies24%
CTA URL actions42%
Quick reply actions76%