WhatsApp liveSuper admin workspace
Inbox monitor
Platform-level conversation activity and load
View assigned, unassigned, waiting, resolved, and high-priority conversations across tenant workspaces.
Records
Inbox monitor
| Tenant | Open | Unassigned | Waiting | Resolved Today | SLA |
|---|---|---|---|---|---|
| Gulf Retail | 286 | 42 | 64 | 318 | Healthy |
| Nora Trading | 141 | 18 | 27 | 172 | Healthy |
| Blue Palm | 72 | 11 | 22 | 84 | Warning |
| Delta Services | 9 | 6 | 4 | 12 | Warning |
Connectivity
Connected modules
Conversation tablePrimary dependency
AssignmentsLinked to this screen
SSE updatesLinked to this screen
Agent performanceLinked to this screen
UX coverage
Required states
DefaultReady content, hover states, and focused inputs.
LoadingSkeleton rows, disabled duplicate action, and progress copy.
ErrorInline validation, retry action, and activity log entry.